Customer Service Representative - State Farm Agent Team Member
Austin - TX
Customer Service Representative - State Farm Agent Team Member
Full Time • Austin - TX
Responsive recruiter
Replies within 24 hours
Benefits:
- Licensing paid by agency
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2009 and currently lead a team of nine. I've been with State Farm since 1996, beginning my career as a team member before moving into management and eventually opening my own agency. I'm a graduate of the University of Texas, where I studied Marketing and played football. My wife and I have two sons, and I enjoy building both strong teams and lasting customer relationships.
Giving back to the community is a priority for me. I serve on the Board of the National Football Foundation, stay active in my local church, and support a variety of charitable organizations and community events throughout the year.
Our agency offers licensing reimbursement, professional development, opportunities for career growth and advancement, and a strong commitment to work-life balance. We believe in investing in our team and helping each person reach their full potential.
Our culture is competitive, family-oriented, and built on teamwork. I'm looking for someone who is self-motivated, dependable, and enjoys working with others. If you're driven to grow, take initiative, and want to be part of a supportive, high-performing team, we'd love to meet you.
I opened my agency in 2009 and currently lead a team of nine. I've been with State Farm since 1996, beginning my career as a team member before moving into management and eventually opening my own agency. I'm a graduate of the University of Texas, where I studied Marketing and played football. My wife and I have two sons, and I enjoy building both strong teams and lasting customer relationships.
Giving back to the community is a priority for me. I serve on the Board of the National Football Foundation, stay active in my local church, and support a variety of charitable organizations and community events throughout the year.
Our agency offers licensing reimbursement, professional development, opportunities for career growth and advancement, and a strong commitment to work-life balance. We believe in investing in our team and helping each person reach their full potential.
Our culture is competitive, family-oriented, and built on teamwork. I'm looking for someone who is self-motivated, dependable, and enjoys working with others. If you're driven to grow, take initiative, and want to be part of a supportive, high-performing team, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Jim Saxton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $45,000.00 - $55,000.00 per year
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Austin, TX.
- I am a proud graduate of the University of Texas at Austin, BBA Marketing.
- We currently have 4 team members at our agency.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, and Million Dollar Round Table
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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